While we have not extensively tested the setup, click here to see what our customers have mentioned.

TeleType does not support the Navman or Co-Pilot receivers.

Known incompatible programs - Targus Stowaway Keyboard , Pelmar's Wisebar, and any other program that take over the "Today" screen on your Pocket computer. Note that the Jornada Pocket PC's come pre-installed with the Targus software installed. You must use Remove Programs to delete the program from the internal memory. These programs conflict with the TeleType GPS program, due to the port conflicts with operation of the GPS receiver. When using the Targus Stowaway software uncheck the option labeled "Enable Keyboard". Also note that OmegaOne Today Pack (Battery Bar, Volume Bar, Calenda Bar), and GigaBar may slow down the operation of the TeleType GPS system. Unconfirmed reports of a conflict between the TeleType GPS software and Developer One's Agenda Fusion scheduling program have also been reported. If the TeleType GPS system does not work with these programs, please do a factory reset of your PDA, and reinstall the TeleType GPS program.

Click here to see a diagram of our 9-9 pin male/male connector, part number 8052.

Yes, you need the Compact Flash to PCMCIA adapter, TeleType part number 5069.

Yes, our Compact Flash GPS receivers are supported by Streets & Trips and the most recent version of PocketStreets. You should however check compatibility with Microsoft regarding their products as we cannot be responsible for incompatibility issues related to Microsoft products. See the Microsoft Knowledge Base to check compatibility. Note that Streets and Trips and PocketStreets  will recognize the GPS receiver only when you are outside with satellite appropriate satellite strength, in other words, do not expect to see any data signals coming through unless you are outside. (When using TeleType GPS software even though you cannot lock into a position, you can see a data stream even if you are inside).

Yes, TeleType offers a free SDK and API for Pocket PC's. To receive support you must have a registered copy of the TeleType application program.

We recommend that you take advantage of firmware fixes that HP offers. Pocket PC 2003

Some Bluetooth drivers occupy multiple COM ports after initial use and therefore block all serial communications including communications to the GPS receiver which in turn locks up the TeleType GPS application. To verify the problem exists, view Control Panel, Hardware configuration, notice that multiple ports have been occupied by the one driver. Uninstall the duplicative bluetooth drivers.

Currently, .WAB files are not compatible with the use of the AddressBook feature that is built-in to TeleType GPS. In fact, .WAB files are currently not available for use with any applications other than Microsoft's. We are communicating with Microsoft to try to coordinate a work-around. Our software can only use .PST files from MS Outlook.

(Reprinted from this page)

Non-Standard Laptop Installation of GPS Cards
Use this version if your laptop fails to assign a COM port to the GPS card or to bypass the use of .inf files.
Windows 98/ME Instructions
Windows 2000/XP Instructions
Windows NT Installation Procedure (Note: Windows NT is no longer supported, this information provided as a service to existing customers).

Configure your GPS receiver to output 4800 baud (or higher) serial, NMEA 0183v2.0 (or higher). It is important that you select v2.0 to obtain the most accurate altitude measurements possible.

Select Tools, GPS Status, Status, select GPS port, 4800 baud. Select Find GPS port, select Open port (if the button dispays Closed, then the port is open). If data is still not flowing, perform a soft-reset on the PDA, then follow these instructions.

Also be sure that you do not have Palm Pilot hot sync enabled or Microsoft ActiveSync activated - as this often conflicts with the COM port for the GPS receiver.

Datum corrections are done directly by the GPS hardware. When you buy a GPS receiver from TeleType then the receiver defaults to WGS 84.

Insert the WorldNavigator in the front slot of the iPAQ dual slot PCMCIA jacket. Insert the modem in the back slot. Start the modem software first, followed by the GPS software.

The latest version of ActiveSync is available for download from Microsoft.

Delete the file SpdBeep.wav that is located in the GPS directory. Place a new sound file there and rename it to SpdBeep.wav. Note: The sound clip must already be a .wav file.

If the Bluetooth GPS receiver is sufficiently discharged then placing directly into the charger will not be adequate to begin charging the unit. First, power the GPS unit directly for 5 minutes. Second, you can remove the power from the GPS unit and power directly to the cradle, insert the GPS receiver into the cradle.

First the Samsung i700 must be at a sufficiently low power state. Once the charger is plugged in, the battery status window on i700 does not show that it is recharging. That is normal because our voltage is not high enough to show that it is charging on the LED screen, even though it is actually slowly but gradually charging. As a test, try to leave the i700 on for a day while it is plugged in and you will see the power does not go down.

The bluetooth is in fact charging even though the red light remains lit on the cradle. It takes about two hours to fully charge the bluetooth receiver. This change will also be mentioned in our future documentation.

Please remove the battery from your bluetooth receiver for several minutes (about 10). Remove all the connections to the Bluetooth device under your Bluetooth Manager and connect again. Ensure that your PDA is communicating with your bluetooth GPS reciever.

To reset your TeleType GPS Bluetooth 16 channel receiver, remove the battery for 5 seconds, then remove all shortcuts from the Bluetooth Manager on your PDA. Install the GPS receiver again as indicated in our manual. This will work for the following TTGPS version: PC, PPC, 062005, 092005.

Visit the Dell Axim user forum [make a hotlink to link below]. Apparently Dell is working to correct the situation for various x50 models (such as x50v, x50) in which the bluetooth connection is intermittently dropped. In the meantime you can consider a "retrograde" back to Windows Mobile 2003. Please contact Dell for further assistance. http://forums.us.dell.com/supportforums/board/message?board.id=aximgensw&message.id=17854&c=us&l=en&cs=&s=gen

To turn off automatic connection to the Bluetooth GPS Receiver, hold down the shift key on your keyboard when you start up the software.

Audiovox 6700	COM4
Compaq iPAQ 3870	COM8
Compaq iPAQ 3970	COM8
Dell Axim X3	COM7
Dell Axim X3i	COM7
Dell Axim X30	COM7
Dell Axim X50	COM7
Dell Axim X50i	COM7
Dell Axim X50v	COM7
HP iPAQ 1940 / 1945 (ROM version 1.00)	COM5
HP iPAQ 1940 / 1945 (ROM version 1.10)	COM8
HP iPAQ hx2110	COM8
HP iPAQ 2210 / 2215	COM8
HP iPAQ hx2450 / 2750	COM8
HP iPAQ rx3715	COM6
HP iPAQ 4150 / 4155	COM6
HP iPAQ 4350	COM8
HP iPAQ hx4700	COM8
HP iPAQ 5xxx	COM8
HP iPAQ 63xx	COM7
HP iPAQ 6515	COM7 (Internal GPS)
i-mate PDA2k	COM6
i-mate JAM	COM6
Orange SPV M1000	COM6
Orange SPV M2000	COM6
Orange SPV M500	COM6
O2 XDA II	COM6
O2 XDA IIi / XDA IIs	COM6
Proximus QTEK 2020	COM6
Proximus QTEK 9090 / QTEK S100	COM6
T-Mobile MDA II	COM6
T-Mobile MDA III / MDA compact	COM6
Vodafone VPA III / VPA Compact	COM6

*To test the port you can use 3rd party GPS program

http://www.pocketpcfreewares.com/fr/index.php?soft=853

or

http://www.teletype.com/downloads/tty.zip

1234 (on older models) or 0000 (on newer models)

If the Bluetooth GPS receiver is sufficiently discharged, then placing it directly into the charger will not be adequate to begin charging the unit. First, power the GPS receiver directly for 5 minutes. Second, remove the power from the GPS receiver and apply power directly to the cradle. Insert the GPS receiver into the cradle, and the unit should begin charging normally.

You will need to make sure your PDA is paired with the Bluetooth device. Follow the instructions in the Connection section of the Bluetooth documentation to make sure that your PDA is recognizing the Bluetooth GPS receiver properly. If so, you will need to connect with the device by going to the Bluetooth Manager and double-tapping on the TeleType icon.

There are one of several things you could do:

- Replace the rechargeable batteries with heavy-duty alkaline batteries.

- Download the GPSDriver.dll file from the Free Downloads page.

- Refer to the Bluetooth documentation for instructions on how to connect with your receiver.

Some Bluetooth drivers occupy multiple COM ports after initial use and therefore block all serial communications including communications to the GPS receiver which in turn locks up the TeleType GPS application. To verify the problem exists, view Control Panel, Hardware configuration, notice that multiple ports have been occupied by the one driver. Uninstall the duplicative bluetooth drivers.

Yes, please see our Bluetooth GPS documentation (PDF format) for detailed information about setting up your Bluetooth GPS receiver, operation, and proper care and maintenance.

Go to the Bluetooth Manager on your PDA. Locate the "TeleType: SPP Slave" icon and tap and hold. A pop-up menu will appear, select Delete.

Next, locate the Reset button on your Bluetooth GPS receiver and press it. Then perform a soft reset on your PDA.

Once your PDA has finished resetting itself, go back to the Bluetooth Manager screen and perform the typical setup and connection procedures for your Bluetooth receiver (for help with connection, please review the Bluetooth documentation).

Once you have established a pairing, double-click on the "TeleType: SPP Slave" icon to connect your PDA to your Bluetooth receiver. Finally, run the TeleType GPS software. Go to Tools > GPS Status > Status, select COM 8 as your port, 4800bps, and tap Open Port. You should see symbols scrolling in the gray box below.

TeleType GPS will normally find and open the GPS port automatically using the "Find GPS Port" function under the TeleType GPS Tools menu, GPS, Status tab. However, when running the TeleType GPS application on the Dell Axim X30 or the HP 6300 series, do the following: select Com 7 from the TeleType GPS drop down menu under Tools, GPS, Status tab, then select "Open Port". Data will then begin to flow in the status screen.

Yes, if you are using a Bluetooth-enabled HP iPaq, there is a driver you can download for Pocket PC 2003 that will solve the lockup issue.

You can download the updated Bluetooth driver from the HP website.

As long as the batteries are AAA and NiMH compliant, they will work properly with the bluetooth receiver. It will take a longer time to charge batteries.

Certain essential Bluetooth functions were not included with the above PDAs, but there is a solution, Pocket Bluetooth Tools, available for free download. Keep in mind this software is freeware, and while it has no affiliation with TeleType GPS and is therefore not supported by TeleType, several TeleType customers report success using the product.

Ensure that your baud rate is 4800, select com7 manually click "open port" you will now see a data stream, go outside to lock it in.

Yes. You can ignore this message, which pertains to the installer only - not the TeleType Pro software.

Make sure you are running the latest HP iPAQ ROM. iPAQ 5400 series ROM download and information is available on the HP website. Click here.

Serial COM Port used by the GPS receiver depends on the PDA that you are using. Below is a table outlining the PDA model and COM Port used.

PDA Model	COM Port
HP iPaq 36xx Series	COM 4
HP iPaq 38xx Series	COM 5
HP iPaq 39xx Series	COM 6
HP iPaq 54xx Series	COM 4
Dell Axim X3	COM 1
Dell Axim X5	COM 5
Toshiba e740	COM 1
Dell Axim x30	COM 7

Disable McAfee Virus Scan 6.1 as it may cause a problem during installation of TeleType software.

Active Sync 3.7.1 requires the use of TeleType GPS version 122003 or higher. To purchase an upgrade visit www.teletype.com/gps/catalog and click on Upgrades.

You are probably attempting to install the GPS program on a version 1.0x device. If you intend to use the TeleType GPS software on a Windows CE device you must have version 2.12 or higher of the Windows CE operating system.

You need to install Microsoft ActiveSync 3.7 or higher first. Click here to go to the download page.

1. Select Tranfer ->Storage Maps->Streets, and then select the country and state you wish to export to the PDA. For a visual demonstration of this process, click here to go to our video tutorial page.

The easiest way to load multiple maps at once on the PDA is to use the Load in View functionality. To use this, center the map so you only see the area you are interested in on the screen, and then go to File->Load->Load in View->Street Maps, and the maps will be loaded if they are on the PDA or a storage card. For a video demonstration of this click here.

Quit the TeleType GPS program on both the desktop and the CE computer. Leaving the GPS program running during the time you are trying to establish a connection between the desktop and the CE can lock up the com port as it is waiting for GPS signals rather than looking for a machine for synchronization.

TeleType GPS receivers require an active serial port in order to function.  1. Be sure to disable conflicting software such as Targus Stowaway Keyboard software and any other software which takes over the Today Screen on your Pocket PC. 

2. Perform a soft-reset on your Pocket PC. 
If you have TeleType GPS Software continue with step 3, if you do not use TeleType software skip to number 4. 

3. Activate TeleType GPS software, select Tools>GPS status>Status. Check that the button appears with the word "Close" (that actually indicates that the port is Open, to close the port you would click on the button labeled "Close"). To test whether the port is locked, attempt to toggle from Open to Close and vice versa. If you are unable to toggle the port from Open to Close, you need to soft reset and possibly hard reset your Pocket PC.

4. If you still cannot establish a connection, check to see whether your Pocket PC recognizes the GPS receiver. Instructions.

Is the GPS receiving signals?

1. Activate the TeleType GPS program

2. Select Tools>GPS Status>Status.

3. Look closely at the GPS output that is displayed in the View Status menu. Data should be flowing even when the GPS receiver has not locked in the position.

The data string that begins:
GPGSV... is "bad data" because the receiver has not locked into the satellites.

Whereas:
GPGSA... is "good data" indicating that the receiver has locked into the satellites. Remember - "A-Okay"

4. Once the data is flowing, go outside away from buildings, select the Satellites tab (Tools>GPS Status>Satellites), and watch the satellite signal strength improve until your position is locked in.

The Aircraft Owners and Pilot Association (AOPA) organization maintains a web page showing up to date information regarding the reliability of GPS signals in specific areas of the country.

We recommend that you take advantage of firmware fixes that HP offers.
Pocket PC 2003

Be sure to download the appropriate TeleType GPS data packages to the computer. The TeleType GPS program will automatically display your position if the correct geographic area is loaded.

The GPS program preferences file called "gps.init" has become "read-only" and is therefore unable to "remember" which maps were loaded on your desktop/laptop computer. Locate the gps.init file (C:\Windows\gps.init) also can be found on (C:\WindowsNT\gps.init) - right click the file, select preferences, un-select "read only". You should also check for additional gps.init files by performing a file search throughout your system. Change all gps.init files to have full access, i.e. uncheck "read only" property. Now TeleType will be able to remember all program settings including last set of maps used.

If you are looking for a place in the U.S.A. use the Find command (Tools Menu) to type the name of the place and the state. Options will appear in the resulting dialog box. By selecting one of the places listed, the program will automatically center it's position at that place.

If you are looking for a place outside of the U.S.A. select "File->Manage Maps" to see which maps you have loaded. Be sure to load TeleType GPS maps (these are files with .ttm as the extension) for the correct area. You can then zoom to the right location.

Alternatively, take the GPS system and PDA outside. Once your position is fixed it will show your position on the map.

Be sure you have installed the desired maps on the hard drive of your system (normally this takes place during initial installation process). Go to File->Load->Load Maps and select the state you are interested in loading. To select all the maps, hold down the control key (CTRL) and hit A. This will highlight all the maps in the folder, and then you can click on open. This will load an entire state into the program at once.

If a different grid system other than our default WGS84 is used, the position may appear to be offset. You may encounter such problems when traveling in Hawaii or importing a specialized map which has a different datum. To fix this problem,
1. Go to View/Show Preference/Display
2. Check "Use Defined Datum". Enter desired number of meters (positive or negative) where X=East(minus)/West(plus) direction, and Y=North(plus)/South(minus) direction.

Please use the defined datum to correct your position. Go to View->Preference... and in the Display tab change dx to -1166, change dy to 3988, and check "Use Defined Datum". This should eliminate the problem and your position after that should be properly displayed on the map. Version 092003 and higher support Hawaii maps without the need for correction.

1. Be sure the PDA date and time is accurate to within one hour of local time.
2. Use the Find Address feature to locate the town you are near, when the window pops up, select "Initialize GPS".

Because the TeleType GPS program pops up a message saying "Do you really want to quit the program?" when you try to close the TeleType GPS window using HP Task Switcher (in the bottom right corner). In this case, you need to go back to the GPS window and select Yes to quit the program properly.

The T-Mobile Pocket PC phone defaults to keeping Infrared communications open, this conflicts with operation of any serial device such as the TeleType GPS receivers. To correct the situation select Start and Settings. Open the Connections tab. Tap the Beam icon. Uncheck the box next to Receive all incoming beams...

Stop using the GigaBar utility.

Be sure the .wav files are located on the main memory of the pocket computer, inside the GPS directory (on the root) rather than on a storage card. Also be sure that the sound volume is turned "On" with sufficient volume.

For fastest routing, make sure the route settings are set to Quickest Path. This will ensure that the generated route will stay on the highway when possible. To get to the Route Settings screen, select Route->Route Settings.

Also, make sure that the Routing Area Size is set large enough. You can get access to this option through the same window as before. On the PC, this option can be set as large as possible. On the PDA, if this is set to high, you will get the"Unable to find right route" error message. If you get this error message, reduce the Routing Area Size and try the route again.

Set the computer's date, time and location properly. Use the "Initialization" feature. Attach an external antenna and keep the antenna horizontal with respect to the ground.

The easiest way to load more maps into the software is through the Load in View functionality. This will load maps for the area currently in view into the software. To use load in view, select File->Load->Load in View->Street Maps. This will load more maps into the software, provided they are installed on your PC or PDA.

Select File->Load->Load Maps and then select the map you wish to load into the software. Marine maps will have a .nos extension while all other maps should have a .ttm file extension.

1. Be sure you are using TeleType GPS v092003 or higher.
2. Be sure Display POI is checked ON under Display Preferences.
3. Right-Click on a location, select Load/Unload from the menu, make sure Load and POI is checked, and then click OK.

Select Waypoint from the Tools menu to add your own points to your own database. You can provide comments in the note area.

City/town points are determined from a geometrical analysis provided by the U.S. government.

Delete the GPS preferences file. The correct file to delete is called "gps.init" and the file is found inside the GPS directory. This file "remembers" the last settings, including program preferences and maps loaded, you will need to re-load maps and reset preferences.

Be sure you have obtained the latest ROM upgrade for the device you are using. ROM upgrades are periodically issued by PDA manufacturers are available for free download directly from the manufacturer.

Please follow these instructions.

If your receiver communicates with your PDA when you manually test it, please delete the file RMClog.txt.

The TeleType GPS program needs to be installed directly on the main memory of the handheld computer. Maps may be stored on external storage devices such as flash cards and hard drives.

Most likely there is a conflict among resources the program is using. Disable Norton Anti-virus and try again.

Most likely there is (or was) a conflict in either software or hardware that has caused the PDA registry files to become corrupt. Click here for detailed instructions.

You might need to release the manufacture default button function first within Start/Settings/Personal/Buttons.

Set the Backlight display to OFF or set time (seconds or minutes) to turn off backlight if device is not used. You can also adjust the brightness for the power usage.

Your PDA has almost run out of memory. Please remove files and/or assign more memory to program rather than storage.

Move the floating scale bar menu down a level to expose the Route menu.

Most likely you have used the GPS Advanced Utility (#8040), often used to turn WAAS on/off, and you have inadvertently set at least one string value to zero. When using the TeleType GPS application for navigation and tracking all values must be greater than zero. Use the GPS Advanced Utility to set all values to at least "1".

At pre-determined zoom levels, the TeleType software drops details to conserve CPU memory which therefore enables map rotation and screen redraw to be fast.

Using TeleType to route a familiar route, such as from your home to your office, you will find that manually adding waypoint(s) to the route will allow you to customize the resulting route to your preference. A waypoint is a user defined point that forces the program to create a route through this point.

To create a waypoint, simply zoom in a little, so you can see local streets. For PC right-click on the place where you want your waypoint to be, select “Add Waypoint”. For Pocket PC click on the place where you want your waypoint to be, select “Add To Waypoints”. To place a waypoint by using the address of the place, select from the Tools Menu “Find”, then “Address”. Enter the address, then press “Find”, highlight the correct address, then press “Go To”. After you press “Go To” the map with the waypoint appears on the screen and the waypoint is automatically added to you route. Repeat one of the procedures for as many times as you need. After that select “Waypoints…” from Tools Menu. In the left window click once on the “general.way” and make sure the “Default File” box is checked. Click the button “route”, the desired route will be displayed. To learn more about the waypoints, see “Creating Waypoints” in the Help Menu.

In most cases, the program is not actually closed. Clicking the X in the top right de-activates the program, but does not close it. Activate the program again and tap File>Exit. The hardware buttons should now be functioning as usual.

Go to Device Manager, Hardware, be sure the CF card is not trying to be installed in Comm 1 or Comm 3 as those ports are normally taken by other built-in devices and cause conflicts. You will most likely see an exclamation sign next to the port in use. You need to resolve the conflict such that the comm port that is assigned by Windows to the TeleType GPS CF card appears without an exclamation sign. Please also see instructions .

During street navigation, the Estimated Time of Arrival can be viewed via the expanded navigation panel. To activate the navigation panel go to Tools>Nav and check the box next to "Show Navigation Panel". Expand the panel by clicking on the arrow in the panel's upper righthand corner.

This is a feature that allows the program to be activated directly from the PDA main "home" screen. To remove the logo go to Settings > Today > Items. uncheck what you do not want.

Most likely there is a comm port conflict with a modem card. Configure TeleType to use the Bluetooth port rather than allowing the program to search for available serial ports. Procedure: Launch TeleType, go to Tools, GPS Status, Status screen and select the correct port for Bluetooth (not for modem card) then quit TeleType, relaunch. (Note: Bluetooth port varies by Pocket PC model, check BT manager on your Pocket PC for details).

Go to My Computer --> Control Panel --> System. Under System Properties, click on the Hardware tab. Under the Hardware tab, click on the Device Manager button. You will see a list of devices. Under “Ports”, you will see your device. Right click on your device. Go to “Properties” and click on the tab “Port settings”. Click on the “Advanced” button. Next to “COM Port Number”, you will see a list box with a list of COM port numbers. If you are not aware of any device using a certain port, for instance COM2, select the port you wish to change to. In some cases, it may say that the selected port is in use. If this is the case, try a different port.

On your PDA, go to the Start menu and go to Settings. Open the System tab, and press "Remove Programs". Select "TeleType GPS" and press "Remove". Once the old version of TeleType Pro has been removed from your PDA, you can now install the latest version of TeleType Pro.

Install the Vista equivalent to active sync called "Microsoft Windows Mobile Device Center".

The best product is the SatelliteTracker #1405. The product includes central station software, maps, and the tracking device.

You will need the download.dll file. Just install it into your "C:\Program Files\Gps" directory and you're all set.

The Internet Assigned Numbers Authority (IANA) has reserved the following three blocks of the IP address space for private internets (local networks): 10.0.0.0 - 10.255.255.255 172.16.0.0 - 172.31.255.255 192.168.0.0 - 192.168.255.255 As a result, you still will not be able to track the phone. All of our customers who have a nextel have "65" as the first number in the IP block, which is a valid public IP. Please get your Nextel an IP that does not start with 10, 172, or 192, and you should be all set.

• How do I set up my Motorola i730 to automatically start TeleType GPS when it is powered on?

  To autostart TeleType GPS when the phone is powered on, do the following:
  
  

• Press the Menu button
• Scroll to Settings and press OK button
• Scroll to Personalize and press OK button
• Use the down arrow key (located below the "OK" button) to scroll down to "Power Up", and press OK button
• Use the right arrow key (located to the the right of the "OK" button) to scroll through until our program is highlighted.
• When our program is highlighted, select "OK". Press the red hang-up button (located at five o'clock to the "OK" button)

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ERROR MESSAGES

The TeleType GPS program crashes when you select "Transfer to PDA."

If you are having issues with program crashing when you try to transfer maps, please delete the file "rapi.dll" in the folder "C:\Program Files\GPS". This will only affect customers who have updated to Microsoft Activesync 3.7, and does not affect users of Activesync 3.5. Customers with ActiveSync 3.7.1, may need to contact TeleType if you are having trouble transfering maps. A fix is available.

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The TeleType GPS program fails to launch, giving error RAPI.DLL cannot be found, what's wrong?

Please see answer under "Installation" - click here. Upgrading to the latest version should also fix this problem.

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When I try to activate the TeleType GPS program on my desktop/laptop system I get illegal operation or the program hangs up. What's wrong?

This is indicative of being behind a firewall or using Norton Anti-Virus/Firewall. Download Track.dll file. Replace the existing Track.dll file found under C:/Program Files/GPS with the file from link above. This downloaded file is in .zip format, extract the file before you place it in the GPS folder.

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When I try to open the GPS program on my desktop, I get the following error message: "GPS has caused an error in DIBENG.DLL. GPS will now close". What should I do?

Most likely you need to download a new driver for your monitor. Contact your monitor vendor for the latest driver.

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When I start the TeleType GPS application on my Desktop computer I get a VCOMM error. What's wrong?

Your computer is locking up the serial port (which TeleType GPS is attempting to access). Remedy: Hold Shift Key while launching the TeleType GPS software. This will allow you to activate the TeleType GPS program in "Safe Mode" which denies access to the serial port. You will not be able to use a GPS receiver when operating in this mode.

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When I attempt to run the TeleType application on my iPAQ I get an error message that GPS port cannot be found. What's wrong?

Insure that the iPAQ expansion sleeve is properly seated on the iPAQ. Often times the iPAQ may appear to be fully seated but in reality it is not, therefore the TeleType application is unable to recognize that the GPS is inserted into the sleeve.

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My Pocket PC is unable to complete a routing request and it seems to operate very slowly. What's wrong?

Most likely you have run very low on memory. Note that you should have 15 megabytes of free space AFTER you have launched the TeleType GPS application and loaded into view the maps you are using.

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I want to open the Desktop version of TeleType GPS without connecting to my Bluetooth GPS Receiver. How do I do this?

To turn off automatic connection to the Bluetooth GPS Receiver, hold down the shift key on your keyboard when you start up the software.

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MAPS

Are new maps compatible with old versions of the program?

No, new maps are only guaranteed to work with the latest version of the program. It is not recommended to use an old program with new maps or a new program with old maps. All Maps are updated at the same time as the TeleType Program.

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Is there a master index of all the map files so I can know which maps to load?

A Master index for the maps is no longer required. You can load maps for an area by using the Load in View function. To use this function, select File->Load->Load in View->Street Maps.

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How can I import maps from other sources into the TeleType GPS?

You can scan your own maps and use the TeleType GPS Geocoder Utility to import the maps into the TeleType application.

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I put maps on my storage card inside a folder called My Documents yet I still can't access the files from the TeleType GPS program, what should I do?

To load marine or topographical maps from the My Documents folder on the storage card, you need to navigate to the correct folder. Tap on the yellow folder icon in the bottom left hand corner until you see "My Pocket PC" above the folder list. Then tap on the folder for your storage card, and then on My Documents. You will then see all the files in the My Documents folder on your storage card.

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When I load the maps into my computer, after I close the program and run it again, all the information of the maps that I had loaded disappear. I have to load the maps again. What should I do?

Go to "Start" menu of your computer and search for the file called "gps.init". You might find two gps.init files under C:\Program Files\Gps and under C:\Windows. Delete both files. The GPS.init file will automatically be regenerated when you restart the TeleType GPS application. You will need to re-load previously loaded maps and reset preferences initially.

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Preference settings are not getting "remembered" when I start the TeleType application. What's wrong?

See question above regarding having more than one GPS.init file. If you still have trouble, then most likely you are attempting to run the TeleType GPS program from a locked storage card. Exit the TeleType GPS application, remove the storage card, unlock the card, replace the card, and restart the TeleType GPS application. You will need to re-load previously loaded maps and reset preferences initially.

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I'm attempting to import a scanned map and I get an error "incorrectly formed html", what's wrong?

Use File Load, then select file type to be "Images" not "HTML". Scanned images are actually read using the bmp file. HTML is reserved strictly for use in converting Internet based routing to TeleType GPS waypoint files.

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How can the best results be obtained when searching for addresses?

1. Use just the street name, leave off Dr., Ave., etc (do not even spell out Drive - because it might be looking for Dr. or Dr).
2. Leave out the place name if you don't find the address you are looking for - sometimes place names are different than what you would expect (due to Post Office coding).

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When I zoom in or out, I see a message saying "Automatic Zoom Refresh". What does this mean?

This message comes up when Head Up mode is selected. This will return the view to a certain zoom level after 15 seconds when you zoom in or out. To turn off this feature, uncheck the Head Up feature in the Navigation tab in the Preferences window

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I finished with my routing request, how can I remove the display at the bottom of the screen indicating distance to next turn, etc.?

Select Tools>Navigation>None.

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How do I find the location of an airport?

Go to the tools menu and select Find... Select the Yellow Pages Radio button. Set the dropdown box to airports and follow normal search rules. This data only shows the location of the airports but contains no information for flight navigation. Pilots will prefer to purchase our aviation products, which contain detailed information such as communication frequencies and airport characteristics.

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How do I do a hard (factory) reset on my PDA?

Click here for instructions on how to do a hard reset on most PDAs.

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I can see the address on the TeleType software, yet when I try to search for the address, the program tells me it cannot be found. What's wrong?

Take advantage of wild card search. Example: If searching for an address on North River View Ave nue, enter "*River" rather than "North River View Ave".

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How can I report a program bug or map problem?

Please submit all details using the appropriate form: Program Trouble Report, Map Trouble Report, an engineer will review your submission and contact you directly.

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Where do I get the topographical maps from, and how would I use them?

Topographical maps are available for free at the Microsoft TerraServer website.

Documentation for using Microsoft TerraServer maps with the TeleType GPS software can be found here.

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How do I use non-TeleType maps with the TeleType software?

Please see documentation for Importing/Scanning/Geocoding Maps.

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When I try to load a tiff image with the GeoTiff import utility on my Pocket PC, only a black screen appears. What's wrong?

Some GeoTIFF files will be too large to view using a PDA and Pocket PC. The error will usually result in a black screen loading where your map should be. If this occurs, the user will need to need to manually cut and re-encode the GeoTIFF file. We recommend using this website. The following link will provide you with information on how to perform this manual cutting and re-encoding, as well as the program necessary to do this operation.

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Can I use the categories to narrow my Yellow Pages / POI searches?

You may use these categories in the United States, but due to our provider's current category heirarchy, the categories are not useable to narrow down POI searches in Europe. We are working with our provider to implement a similar category search as in the United States for European POIs.

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Can I rename my ttm (map) files?

NO! If you rename your ttm files you will not be able to auto-load maps.

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The Brazil maps appear to off by a few feet. How can this be fixed?

You will need to adjust your 'Defined Datum' settings on your device:

1. Start the TeleType GPS Program on your device.

2. Go to the 'Tools' button located on the bottom part of the screen, and tap it.

3. Select the 'Datum' Tab

4. Change the DX & DY settings to:

Dx -13 meters
Dy 75 meters

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LAPTOP USE

How can I disable a card that may be conflicting with the TeleType GPS card?

Follow these step by step instructions.

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How can I verify that my laptop is receiving GPS data stream?

Follow these instructions to test whether your GPS hardware is "communicating" to your GPS program when using a laptop.

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I have used other GPS receivers on my laptop. How can I make my new receiver work on my laptop?

Sometimes if you have used a variety of GPS receivers and software, there could be conflict of some program files. Uninstall the TeleType GPS program. Use "regedit" to search for all occurrences of "GPS" in the registry. Delete all occurrences except for the PC Card enumeration (driver)*. Reinstall TeleType GPS program. *PC-Card driver will only be an issue if using the wireless GPS PC card solution.

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I am not getting signals from my serial based GPS on my laptop, what should I check?

Determine the serial port that your laptop is using for your GPS. Typically the port is Comm1 but sometimes laptops default to other Comm ports. To find the correct comm port, select Control Panel/System/Hardware/Device Manager/Ports(COM &LPT). Note the number of the COM port in use. Assign the same port number for the serial port in the GPS program.

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Where can I download INF files when I install the GPS receiver on my laptop?

Please go to http://www.teletype.com/pages/support.html, click "FREE Downloads", and select the INF file from the "Drivers" section.

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My laptop fails to recognize the GPS wireless (CF or PCMCIA) card. What's wrong?

Some laptops use a pseudo communications port. You need to de-activate that port and activate the card using the PCMCIA port instead. Step by step directions.

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How should I configure my laptop to be able to use the PCMCIA serial GPS?

Please see detailed information.

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When I attempt to install the TeleType GPS Compact Flash GPS I get a Windows error message asking me to locate .inf files. Where are the driver files (.inf files) for use with Windows XP and Windows 2000 located?

Select the appropriate .inf file from this page.
Bypassing .INF installation - Follow these instructions if your system is unable to accept the .inf files.

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It appears that my laptop has an IRQ conflict with the COM port that is being used by the GPS. How can I use the GPS?

Use the Device Manager to Disable Modem or other COM Ports in use.

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AVIATION

Where can I find out what US Aviation map I need to load?

The US aviation maps are divided in Region (eg. Northeastern USA). To find out which states are included in a particular region, please see the index file "us_aviation_index.pdf" within the folder "Aviation Index" on the TeleType GPS CD. OR, click US Aviation Map Index.

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Why does the navigation bar still display speed in "knots" even though I changed the setting to "mph" by selecting View > Preference > Unit?

Make sure that you reset the unit with live GPS connection. If there is no GPS data coming through, the display won't change even if you select another unit in View/Show Preference/Unit.

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MARINE

Is there documentation available for the Marine Chart Enabler?

Yes, the documentation for our Marine Chart Enabler can be found on our Technical Support page, or you can click here.

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Why can't I see anything except brown land when I have marine vector maps loaded?

This is most likely caused by your marine display settings. This may be resolved by going to the Marine menu and then selecting Preferences. Select the objects you would like to be displayed and then the detail level with the slider.

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SPECIAL USE

How do I print a trace I had saved on the PDA?

Follow the procedure below to save a trace on your PDA and then print it on your PC.
1. Save the trace by selecting File->Save Trace
2. Put your PDA in the cradle and synchronize it with your PC
3. Open My Computer and double-click on Mobile Device
4. Copy the *.ttm file from the PDA to a directory on your PC
5. Open the TeleType software and load the trace by selecting File->Load->Load Maps and then selecting the trace you copied to your PC
6. Once you have the trace loaded and centered in the screen, take a screenshot by pressing the Print Screen key on your keyboard
7. Open Microsoft Paint
8. Select Edit->Paste to paste your screenshot into the new image
9. To print the image, select File->Print and click OK. The image will now print

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Does TeleType support ESRI shape files?

We offer a set of conversion utilities that allow you to convert a subset of Mid/Mif formatted data into the proprietary TeleType Map (.ttm) format. See Vector to TTM converter with samples.

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Can I use TeleType GPS receivers with ESRI ArcPad?

Yes, TeleType GPS receivers support ESRI's ArcPad program. While the TeleType GPS software is included with the wireless receivers, such as WorldNavigator, the software is not required for use with ESRI software. Note that ESRI has confirmed that ArcPad 5.0.1 supports the TeleType receivers to fix a position, while ArcPad 6 will support TeleType receivers for both position fix and data capture. See how the U.S. National Park Service uses this combination to fight fires and more...click here for details. Read a user testimonial from Iowa Dept. of Natural Resources.

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Which NMEA Data Strings does TeleType GPS Software Read?

The TeleType software reads the GGA and RMC data strings from any NMEA v2.0 device.

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How do I install/use the TeleType GeoTIFF Utility (#3063)?

Documentation for our GeoTIFF Utility can be found here.

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The TeleType GPS street maps don't align with my maps when I'm using the GeoTIFF utility. How can I fix this?

Maps produced from scanned paper maps may lose the projection accuracy of digitized maps, and not match up with the TeleType GPS street maps. As a result, there may be an offset when trying to view TeleType GPS street maps with scanned paper maps.

To fix this, you can either enter defined datum values (View>Preference>Display tab) that would fix the offset, or you could find a set of digitized maps online.

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I can't access an internet function such as live weather, or traffic eventhough I have internet access. What is wrong?

Most likely you have a firewall setting that is prohibiting the TeleType application from accessing the internet. Configure the firewall to allow TeleType access to the internet.

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I have noticed that Microsoft Terra Server Maps do not take into account the curvature of the Earth. Is there any way I can correct this?

The Terra server topographic and aerial maps do not take into account the curvature of the earth and therefore may appear distorted or unable to align perfectly among themselves. This is most notable when using multiple contiguous Terra Server maps in the TeleType GPS application. By contrast, the TeleType application does take into account the curvature of the earth so the application is more precise than the Terra Server maps can display by default. By contrast, using the TeleType GPS Geocoder program (Product #3059) will allow you to code and import Terra Server maps, as well as any other digital map you wish to use with the TeleType GPS application to effectively eliminate distortion.

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I have an idea for a great new feature, will you implement it?

We are continually updating the TeleType GPS software. We are expanding map coverage areas and adding new navigation and vehicle tracking features. We are always interested in learning about our customer's needs. Drop us an Return to Top

UPGRADES

How do I obtain an upgrade?

Registered users of the TeleType GPS software can purchase upgrades via our webstore click on Upgrades. To expedite the ordering process you can contact info@teletype.com to obtain your customer id number.

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How can I register my product?

Please fill out the product registration form.

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What version of the software must I have to upgrade to the latest version?

To upgrade to our latest version, the only requirement is that you are the officially registered individual for the original purchase. You can purchase an upgrade from older versions, even those that are several years old without penalty.

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The Synthesized Voice feature of the software stopped working after I upgraded. What can I do?

Use the utility fix found under our free downloads section of our technical support. There is one for Pocket PC and there is one for Win32.

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SUPPORT

What is your support policy?

TeleType supports only the latest release via phone, email, and live chat. Older versions must be upgraded to receive technical support.

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I am using a TeleType product that requires an Internet connection. My computer is connected, but I am unable to receive any information from servers relevant to the TeleType product (i.e. weather maps, traffic maps, tracking, etc.). If I have followed all of the documentation correctly, what could be wrong?

Most likely, your Internet connection is firewalled. Please see your firewall settings to allow the reception of information for your TeleType product.

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