Customer Service

Shipping & Delivery
Software is shipped free of charge. Hardware device shipping pricing is displayed during the checkout process. Allow a minimum of 24 hours for order processing. No shipping weekends or holidays.
Privacy & Security
We do not have access to any credit card information. We will not give your email address to any third parties.
Returns & Replacements
See each product page for details.
Ordering
Order on line 24/7 or by calling 1-800-717-4478 Monday-Friday 9 am to 5 pm.
Payment, Pricing & Promotions
Please see each product page for details.
Viewing Orders
If you set up an account, you can track your order. If you prefer, contact us via email at order (@) teletype (dot) com or call 1-800-717-4478 Monday-Friday 9 am to 5 pm.
Updating Account Information
While there is no need to create an account as you can checkout using "Guest" option, if you choose to create an account during the checkout process please follow on screen instructions.
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